Coaching Moments respects the privacy of our users. This privacy policy (the “Privacy Policy”) describes how we collect, use, store, and disclose information connected with our services and website. By accessing our website and/or using our services, you agree to the provisions of this privacy policy and our terms. Unless otherwise defined herein, capitalized terms have the meanings defined in the Terms.
Please note that this privacy policy does not apply to third parties, although third parties may process any information provided by third parties, except as otherwise described below. For example, when users seek to apply for a job notice, the services may redirect the user to an employer’s career site. Information collected through such a third-party site is not subject to this privacy policy, but is instead subject to the third party’s privacy policy. Similarly, data that users submit directly to a coach is not covered by this privacy policy.
Who uses our services?
We make our services available to different types of users. As discussed further below, the information collected from and shared about a user may depend on the user type. An individual may be one or more of these types of users, depending on the nature of their interactions with our services.
Information We Collect
We collect certain information about users, including personal information, to fulfill our lawful business interests, including in connection with the Services. “Personal Information” is any information related to an identified or identifiable person, including by reference to an identifier such as a name, location data, email address, phone number, or other factors specific to a person’s identity. We collect only the information necessary to fulfill our lawful business interests and keep your information only as long as it is required to achieve those interests. For example, we may combine personal information with other information, in which case we will treat the combined information as personal information. We may also connect information that we collect about you through the Services with additional information that third parties provide or that we collect in other contexts—such as our communications with you via email or phone or our customer service records. In those circumstances, we will treat the combined information according to this privacy policy.
You can visit the website and use some of the services without providing any information, including personal information. However, if you choose not to provide personal information, we may not provide you with full access to or use of the services. As described below, we do automatically collect certain information when you use the services. The services also require you to provide personal information when you register as a member, coach, author, or employer. If you connect to the website through LinkedIn or other third-party social media platforms, please also review the social media information below.
Information about Members
We collect various types of personal information about Members in connection with the Services, which may include: name, mailing address, email address, username and password, work and educational history, company and job title, photograph, other information contained on Members’ resumes, content posted by Members, information about which jobs Members apply to through the Services, location information, and payment information.
Information about coaches and authors
We collect various types of personal information about prospective and current coaches and authors, which may include: name, mailing address, email address, phone number, username and password, work and educational history, company and job title, photographs, content posted by coaches or authors, and financial account information. We may ask for additional details on coaches or authors to determine whether they are a good fit for the services. Information may be requested through such means as applications, telephone screenings, and reference checks. Coaching Moments makes some of the information about coaches and authors available to members and/or the public to provide the services. We also collect and retain rating information provided by members about coaches after a coaching session.
Information about Employers
We collect various types of personal information about employers, which may include: name, mailing address, email address, phone number, username and password, content posted or submitted by employers, and personal information of their employees. In addition, coaching moments may make certain employer information identified above available to members and/or the public to provide the services.
Applicant Information
We may also receive personal information, including job applicant data, from employers and applicant tracking systems, as well as through employers’ purchases of services on your behalf.
Social Media Information
You may choose to log in to the website using a third-party social media service, such as LinkedIn. If you do so, we may collect personal information from the social media provider, including, for example, your username, email address, and available profile information, such as your public profile URL, profile photo, connections, industry, and location, as well as other information associated with your social media account. We require your consent before you access the website from your social media account. If you provide such support, you represent and warrant that you satisfy the terms regarding such statements and have the authority to provide us with information about your social media connections.
Surveys
From time to time, we may ask users to participate in surveys, contests, promotions, and sweepstakes, which may be used to collect personal information. Participating or declining to participate will not impact your use of the services.
Payment Information
We collect specific payment and billing information when you purchase services. You might also provide payment information, which we collect via secure payment processing services.
Other information is collected automatically through the services
We also collect data automatically through our services. This may include information such as your IP address and domain name, your location as inferred from your IP address, your Internet service provider, the date and time of your visit to the Website, your use of the Services during your current session and over time (including the pages you view and the files you download), the URLs from the websites you visit before and after navigating the Website, your computer’s and/or mobile device’s operating system and browser type, and your software and hardware attributes (including device IDs). We collect such information using a variety of mechanisms, including the following:
Server Logs
When you visit the website, we automatically receive and record certain information from your computer (or other devices) and your browser. This may include data such as your IP address, the web pages you visit, or features you use on the website, and your general geographic location as inferred from your IP address. To obtain such information, we may use server logs or similar applications that recognize your computer or other devices and gather information about their online activity.
Cookies
Cookies are small files that are stored on your computer or other devices by your web browser. We use cookies to provide services. A cookie allows the services to recognize whether you have visited before and store user preferences and other information. For example, cookies can be used to collect information about your use of the Services during your current session and over time (including the pages you view and the files you download), your computer or device’s operating system and browser type, your Internet service provider, your domain name and IP address, your general geographic location, and the website you visited before and after accessing the Services. If you are concerned about having cookies on your computer, you can set your browser to refuse all cookies or indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer. However, if you choose to block or delete cookies, certain features of the website may not operate correctly. We use the following types of cookies to collect information:
Essential Cookies: These cookies are necessary to the functioning of the services and allow you to interact with and use the features of the services. If these cookies are not permitted by your browser, we cannot provide certain services to you.
Preference Cookies: These cookies are used to collect information about your choices and preferences, such as your preferred language or the country from which you access our services. We use this information to customize your services.
Analytics Cookies: Our third-party service providers may use cookies to collect information about you and your use of the Services for analytics purposes. For more information and to opt-out, please read the section below titled “Third-Party Analytics and Targeted Advertising.”
Advertising Cookies: The Services may use cookies to make advertising messages more relevant to you. For more information and to opt-out, please read the section below titled “Third-Party Analytics and Targeted Advertising.”
Local storage
We may also use HTML5 local storage to collect and retain certain information about you. Data in local storage is not deleted when you clear your cookies, but it can be deleted by following the instructions provided by your browser developer.
Information collected on third-party sites
In some cases, we use the mechanisms described above to track users when they navigate to and on third-party sites. For example, we may use cookies, pixels, scripts, or other tracking mechanisms to identify when a user of the services goes to the website of one of our business partners and applies for a job. This information enables us, among other things, to analyze how many applicants for a specific position learned about it on Coaching Moments. Although we do not disclose personal information combined with such tracking data to our business partners, we may provide disidentified information and analytics, as discussed in the section below titled “How We Share Information with Third Parties.”
How We Use Information?
We use the personal informationthat we collect about users, including member coaches, authors, and employers, too:
How We Share Information with Third Parties?
Coaching Moments may share information with third parties for a variety of purposes. We share information with the following third parties and in the following ways:
We may also share your information, including personal Information, with our business partners to fulfill your services, complete a transaction that you initiated, or meet the terms of any agreement that you have with our business partners or us.
We may also share your information, including personal information, with our business partners to fulfill the services, complete a transaction you initiate or fulfill the terms of any agreement you have with our business partners or us.
Direct sharing of Personal Information through the Services and third party websites and services. The Services may allow you to share Personal Information directly through the Services or a third party's services. For example, the Services may allow a Member to upload a resume or work history to communicate with an Employer through the Website or post career-related content or questions in a forum. The Services may also provide a text or chat-based communication platform to connect Members and coaches. In addition, the Services may contain links to third party websites that incorporate commenting and social networking features, including the Facebook "like" button and Twitter "follow" button. If you choose to use these features, you may disclose Personal Information not only to those third-party websites and services, but also to users and the general public. Because these third-party websites and services are not operated by Coaching Moments, we are not responsible for the content or practices of those websites or services. The collection, use and disclosure of your information will be subject to the privacy policies of the third party websites or services and not to this Privacy Policy.
Legal purposes
We may also use or share your information, including Personal Information, with third parties when we believe, in our sole discretion, that doing so is necessary:
To comply with applicable law or court order, subpoena, request from government or law enforcement, or another legal process;
To investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving threats to our property or the property or physical safety of any person or third party;
To establish, protect or exercise our legal rights or defend against legal claims; or
To facilitate the financing, securitization, insurance, merger, acquisition, sale, assignment, bankruptcy, or other disposals of all or part of our business or assets. If there is an actual sale, merger, reorganization, dissolution, or similar event relating to all or a portion of our business or assets, your information, including personal Information, may be part of the transferred assets.
Identified or aggregated information
We may also compile and share de-identified or aggregated information about users of the Services, such as publishing a report on trends in the use of the Services or sharing aggregated information about historical and real-time trends in employment.
Third-party Analytics and Targeted Advertising
We partner with certain third parties to collect information to participate in analytics, audits, research and reporting. These third parties may use weblogs, pixel tags or similar online tracking mechanisms, and may set and access cookies on your computer or other device. For example, as discussed above, Employers may use pixel tags or scripts provided by Coaching Moments to merchants who browse to your websites and submit job applications.
Among other providers, the Services use Google Analytics to help collect and analyze certain information for the purposes described above.
The Services may also enable third-party tracking mechanisms to collect information on our Services over time and across unaffiliated websites for online behavioral advertising. For example, third parties may use the fact that you visited the website to target online ads for the services to you on websites not affiliated with Coaching Moments. In addition, our third-party advertising partners might use information about your use of the services to help target advertisements unrelated to Coaching Moments based on your online behavior in general. For information about behavioral advertising practices, including privacy and confidentiality, visit the Network Advertising Initiative website and the Digital Advertising Alliance.
The use of online tracking mechanisms by third parties is subject to the privacy policies of those third parties and not to this Privacy Policy. If you prefer to prevent third parties from setting and accessing cookies on your computer, you can set your browser to block cookies. In addition, you can remove yourself from certain targeted advertising by using the opt-outs offered by: Network Advertising Initiative; Digital Advertising Alliance; The Trustees' opt-out tool; The Digital Advertising Alliance of Canada (for users in Canada); and European Interactive Digital Advertising Alliance (for users in the EU).
Security
Coaching Moments uses physical, electronic, and procedural safeguards to protect your information against loss or unauthorized access, use, modification, or deletion. However, no security program is 100% secure, and thus we cannot guarantee the absolute security of your information.
Your Choices and Access to Information
Depending on your location, including the European Economic Area and the United Kingdom, and where applicable law requires, you may have the following rights concerning your Personal Information:
If you no longer want to receive marketing communications from Coaching Moments, please follow the “unsubscribe” instructions included at the bottom of each message. Please note that if you unsubscribe from our marketing communications, you will still receive administrative notifications.
Due to technical reasons, there may be a delay in accessing or deleting your Personal Information from our systems if you request it. We will also retain Personal Information to comply with the law, protect our and others’ rights, resolve disputes, or enforce our legal terms or policies to the extent permitted under applicable law.
Transfer of Information to Mexico
The information that we collect through or in connection with the services is transferred to and processed in Mexico for the purposes described above. Coaching Moments may also subcontract the processing of your data to, or otherwise share your data with, affiliates or third parties in Mexico or countries other than your country of residence. The data-protection laws in these countries may be different from and less stringent than those in your country of residence. By accepting this Privacy Policy, using the Services, or providing information to us, you expressly consent to such transfer and processing.
Children’s Privacy
The Services are not directed to children under the age of 18, and Coaching Moments does not knowingly collect Personal Information or other information from anyone under the age of 18. If you are under the age of 18, you may not use the services under any circumstances or for any reason.
For more details about the Personal Information we have collected over the last 12 months, including the categories of sources, please see the Information We Collect section above. We collect this information for the business and commercial purposes described in the How We Use Information section above. We share this information with the categories of third parties described in the How We Share Information with Third Parties section above. Coaching Moments does not sell the Personal Information we collect (and will not sell it without providing a right to opt-out).
Changes to this Privacy Policy
We may update or modify this Privacy Policy from time to time. We will notify you of the changes by posting an updated version online, updating the “Revised” date above, or, in the event of a material change, by emailing you at the email address you have provided. Changes to this Privacy Policy will be effective as of the date we post them or otherwise notify you of them unless we specify a different effective date when we make a particular change. Your continued use of the Services will constitute your acceptance of the changes. If you do not agree to a change, you must stop using the Services.
Third-Party Links, Websites, and Apps
The Services may contain links to and from the websites or apps of other third parties. If you follow a link to any of these websites or apps, please note that these websites and apps, and any services that may be accessible through them, have their own privacy policies. We are not responsible for the privacy practices of other websites or apps. We encourage our users to be aware of when they leave the website and read the privacy policies applicable to such third-party websites and apps. This Privacy Policy applies solely to information collected in connection with the Services.
Sensitive Information
We do not knowingly collect, and we ask that you not send us, or disclose, any sensitive Personal Information on or through the Services. Such information includes, but is not limited to, social security numbers, financial account information (except for payment information as required), and information related to or revealing racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background, or trade union membership.
Contact Information, Questions or Comments
If you have any questions or comments regarding our privacy practices or this Privacy Policy, please email us at support@coaching-moments.com or contact us by mail at:
To the attention of: Legal
Ciudad de México, México.
